Frequently Asked Questions (FAQs)

No. The price of transport is calculated individually for each order, based on its size, complexity, and delivery address. After placing an order, we will contact you about available shipping methods and their cost.

Every product in our shop, has it's price listed as excl. VAT.

We ship our products, from magazines located in Belgium and Poland.

Our staff operates in English, Polish, German, Dutch, Belgian and French.

Delivery time depends on specifics of your order, like quantities, products selected and shipment destination. After placing an order, we will contact you regarding shipment details.

We are both a distributor and manufacturer. Our pellet is manufactured by us, and the rest of the products we distribute globally.